Once a booking is made, refunds will be made only in cases where the booking is terminated by the Therapist. In other cases, no refunds will be issued.
Rescheduling of the session will only be allowed in the cases where the client has informed about the same at least 24 hours prior to the time fixed for the appointment.
A session can be rescheduled only once.
If the client arrives after the time fixed for the session or doesn’t arrive for the session for whatever reasons they will not get a refund or option to reschedule. They will have to book a fresh appointment.
If you have any questions about these Terms, please contact us.